User controls

Privacy Choices

This page summarizes the main privacy and account controls available for SailCat accounts, native clients, local VPN profiles, and Apple subscriptions.

VPN Data Use Declaration

SailCat collects account, subscription, device, node, usage, support, audit, abuse, and bounded metadata-only destination summary records only to operate the VPN service, provision tunnel profiles, synchronize Apple subscriptions, enforce quotas and acceptable use rules, provide support, investigate abuse or security issues, and maintain compliance records.

SailCat does not inspect payloads, private messages, URLs, domains, TLS contents, or application content. SailCat does not sell personal information, does not use advertising SDKs, does not use cross-app tracking, and does not sell, use, or disclose VPN service data to third parties for advertising, profiling, resale, or unrelated purposes.

Request account deletion

You can initiate account deletion from inside the SailCat app while signed in. You may also email support@sailcat.space from the email address on your SailCat account and ask for account deletion. SailCat will review and process the request. Some records may be retained when needed for security, abuse review, billing, tax, legal-defense, compliance, or legitimate service administration.

Revoke client sessions

The SailCat customer app can show active client sessions and revoke them. Revoking a session invalidates that client API token. You can also sign out of the native app, which revokes the current token when possible and clears the local auth token.

Remove devices and VPN profiles

You can revoke SailCat device profiles in the web or native app. You can also remove local VPN profiles through your operating system's VPN settings. Revoking a server-side profile prevents that profile from connecting after exit nodes synchronize their desired state.

Remove local app data

Uninstalling the SailCat app removes app-managed local data according to your operating system's behavior. Apple clients store auth tokens and device private keys in Keychain. Linux clients store the token, private key, and tunnel config as local restricted-permission files; remove those files if you no longer want them on the device.

Manage Apple subscriptions

Apple subscriptions are managed through your Apple account. Account deletion does not automatically cancel App Store billing. Canceling a subscription stops future renewal according to Apple's rules, but it may not immediately delete your SailCat account or historical service records.

Support email records

If you contact support, SailCat may retain the correspondence as needed to respond, troubleshoot, and maintain a support history related to your request. Do not include passwords, private keys, payment card details, or unnecessary sensitive information.

Ask a privacy question

For access, deletion, correction, or privacy questions, contact support@sailcat.space.